Personalized Name Couple Mug with Interactive QR Code

Production Time

Every Timond product is meticulously handcrafted from finely selected genuine leather, brought to life by talented artisans who pour passion and care into every detail. Unlike mass-produced items, each creation is made-to-order just for you, with every stitch reflecting our uncompromising commitment to quality and artistry.

Due to the nature of handmade craftsmanship and the time it takes to personalize your unique piece, our production process typically requires 10–16 days before shipping. We believe this thoughtful wait is rewarded with something truly special—not merely an accessory, but a timeless keepsake crafted to tell your story and designed to be treasured for years to come.

We believe the wait is worthwhile—your piece is not just an accessory, but a unique handmade item that will last for years.

Shipping Time:

• In US orders: Typically delivered within 6–10 business days after shipping.
• Other countries: Delivery takes about 7–14 business days after shipping.
• Standard Shipping: Delivery usually takes 8–12 business days.
• Priority Shipping: Delivery usually takes 5–7 business days.

Shipping is available to the US, Canada, UK, Australia, New Zealand and over 20 other countries. You can see all available destination countries at checkout. If you’re unsure whether we ship to your country, please contact our customer service team at support@timond.co

Free Shipping: Available on orders over $99.99.

Orders are handcrafted within 5–7 business days after payment, then shipped via the method you select at checkout.

• You will receive a shipping confirmation email with tracking details once your order has been shipped.

• Please note: Orders may take up to 5–7 business days to process before shipping due to customization.

• Once your order has shipped, the shipping address and destination country cannot be changed.

Other important notes:

• No overnight shipping is offered at this time.

• Personalized orders that require a remake or further customization may be delayed. Only items passing quality inspection are shipped—we make sure to deliver a perfect gift.

• Delivery dates may be affected by severe weather, holidays, or other unexpected events.

Need instant help? Contact our customer service at support@timond.co.