Privacy Policy

1. Introduction

Welcome to Timond.co ("Timond," "we," "our," or "us"). Your privacy is important to us, and we’re committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website and services.

2. Information We Collect

We collect two types of information: personal information you provide to us, and technical data collected automatically when you use our site.

Personal Information You Provide:
When you interact with us—such as placing an order, signing up for our newsletter, or contacting customer support—we may collect:

  • Your full name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment details (processed securely through third-party providers)

Automatically Collected Information:
When you visit our website, we may automatically gather certain data to help us understand how our site is used and improve user experience. This may include:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the site

  • Date and time of your visit

3. How We Use Your Information

We use your information to provide a seamless and personalized shopping experience. Specifically, we may use your data to:

  • Process and fulfill orders – including sending order confirmations, shipping updates, and handling returns or exchanges.

  • Provide customer support – to respond to your questions or concerns.

  • Personalize your experience – by recommending products or content based on your preferences.

  • Send marketing communications – such as promotions, special offers, or newsletters (only if you’ve opted in). You can unsubscribe at any time.

  • Improve our website and services – by analyzing user behavior and feedback.

  • Ensure security and prevent fraud – to protect both you and our platform.

4. Sharing Your Information

We respect your privacy and will never sell or rent your personal data. We only share your information in the following situations:

  • With trusted service providers – who help us operate our website, process payments, ship orders, or provide customer support. These partners are contractually obligated to keep your data secure and confidential.

  • When required by law – to comply with legal obligations or respond to lawful requests from public authorities.

5. Cookies & Tracking Technologies

To improve your experience, we use cookies and similar technologies. Cookies help us remember your preferences, understand how you interact with our site, and deliver relevant content.

Types of Cookies We Use:

  • Essential Cookies: Required for core site functionality.

  • Performance Cookies: Help us analyze site usage to improve performance.

  • Functional Cookies: Remember your settings and preferences.

  • Targeting Cookies: Deliver ads tailored to your interests.

You can manage or disable cookies through your browser settings. Please note that some features of the site may not work properly if cookies are disabled.

6. How We Protect Your Information

We take data security seriously. We use industry-standard security measures—both technical and organizational—to protect your personal information from unauthorized access, disclosure, or misuse.

7. Your Rights & Choices

You are in control of your personal data. You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing emails at any time

  • Request a copy of the data we hold about you

To exercise any of these rights, simply log in to your account or contact us directly.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any personal data.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we’ll notify you by posting the updated policy on our site.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out: 

Timond.co
📧 Email: support@timond.co
📍 Address: United States